Data Collection: We collect essential information such as your name, payment details, contact information, and demographic data for order processing and service enhancement.

Usage of Information: This data is used for processing orders, internal record-keeping, service improvement, and promotional communications (if opted in).

Data Security: We implement strict physical, electronic, and managerial procedures to secure your data and prevent unauthorized access.

Cookies: Our website uses cookies to analyze web traffic and improve functionality. You have the option to accept or decline cookies.

External Links: We are not responsible for the privacy practices of other sites linked to our website.

Delivery Charges: Prices exclude delivery fees. Shipping costs for small items are calculated at checkout; for larger items, contact us for quotes.

International Shipping: International orders may incur additional duties and taxes, borne by the buyer.

In-Home Delivery: For large domestic shipments, involving blanket-wrapped transport via commercial truck. Direct scheduling provided.

Freight Shipping: Suitable for international or fragile items, including custom crating and shipping via air or sea freight.

Parcel Shipping: For smaller boxed items, shipped via standard mail with live tracking.

Courier Shipping: For local deliveries, items are hand-delivered by messenger services, typically without live tracking.

ADDITION Authenticity Guarantee: Covers the authenticity of items, with a reimbursement of up to $100,000 for inauthentic items, subject to conditions.

Guarantee Coverage: Includes creator identity, material authenticity, manufacturing time period, and original construction technique. Exclusions apply.

Reimbursement Eligibility: Requires secure checkout completion, contact within a year, expert opinions on inauthenticity, and returning the item in original condition.

Policy Modifications: We reserve the right to amend the Authenticity Guarantee at any time without notice.

Payment: Details and options are provided upon purchase.

Worldwide Delivery: Available, with potential additional charges for international orders.

Refunds: Items can be returned within 5 days of purchase for a refund, with additional postage costs borne by the buyer.

Restocking Fee: 25% of the item cost, non-refundable upon item return.

Original Shipment Cost: Not refunded if the item is returned.

Return Shipping Cost: Deducted from the refund amount.

Parcel Returns: Approved returns must be shipped within 7 days of receiving the return label.

Freight Returns: For items requiring professional crating and freight shipping, the return quote must be accepted within 14 days of receipt.

Damaged Items: Covered by the ADDITION Buyer Protection. Damage claims require documentation and cannot be treated as standard returns.

Price Assurance: We match lower prices for identical items by the same seller found elsewhere.

Claim Process: Report lower prices within 7 days of purchase to our Customer Support, excluding original artworks.

Contact Us: Reach out for any queries or assistance at hello@addition.agency.

Order Cancellation: Orders can be cancelled within 24 hours of placement.

Changes to Terms and Policies

Policy Updates: We reserve the right to modify terms, conditions, and policies at any time, effective upon posting on our website.

For further inquiries or assistance, please don’t hesitate to contact us at hello@addition.agency. We're committed to a seamless and secure shopping experience.